Operations Management, 10th edition

Published by Pearson (July 9, 2024) © 2025

  • Nigel Slack Warwick Business School, Warwick University
  • Alistair Brandon-Jones University of Bath , School of Management
  • Nicola Burgess University of York
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Details

  • A print text
  • Free shipping

Features

  • 11 new end-of-chapter case studies
  • 'Operations in Practice' examples
  • Worked examples
  • Critical commentaries

This product is expected to ship within 10-12 business days for New Zealand customers.

Learn how a business operates and improves its processes from some of the leading experts in the field

Operations Management is the ultimate guide on the subject, providing you with the best ways and strategies to learn, explore and make sense of how a business works, coming from world-leading experts Nigel Slack, Alistair Brandon-Jones, and Nicola Burgess.

Strategic in its perspective and with a clear structure, the latest edition offers a comprehensive and practical way to study key concepts surrounding effective operation processes, from theory to practice.

With plenty of new end-of-chapter case studies and a plethora of international examples, this textbook will challenge your critical thinking, both individually and as part of your group discussion in class. Along with the practice cases, summaries, and illustrations, this edition is the definitive guide for your studies in the field of Operations Management.

  • 1. Operations management
  • 2. Operations performance
  • 3. Operations strategy
  • 4. Product and service innovation
  • 5. The structure and scope of supply
  • 6. Process design
  • 7. The layout and look of facilities
  • 8. Process technology
  • 9. People in operations
  • 10. Planning and control
  • 11. Capacity management
  • 12. Supply Chain Management
  • 13. Inventory management
  • 14. Planning and control systems
  • 15. Operations improvement
  • 16. Lean operations
  • 17. Quality management
  • 18. Managing risk and recovery
  • 19. Project management

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