Principles of Operations Management: Sustainability and Supply Chain Management, Global Edition, 12th edition

Published by Pearson (July 29, 2024) © 2024

  • Jay Heizer Texas Lutheran University
  • Barry Render Graduate School of Business, Rollins College
  • Chuck Munson Carson College of Business, Washington State University
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Principles of Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a realistic and practical manner. It also offers the largest, most diverse collection of issues on the market.

Updated problems found in the 12th Edition contain ample support in the book's solved-problems and worked examples. Together, these help you better understand concepts important to today's OM professionals.

PART 1: INTRODUCTION TO OPERATIONS MANAGEMENT

  • 1. Operations and Productivity
  • 2. Operations Strategy in a Global Environment
  • 3. Project Management
  • 4. Forecasting

PART 2: DESIGNING OPERATIONS

  • 5. Design of Goods and Services
  • Supplement 5: Sustainability in the Supply Chain
  • 6. Managing Quality
  • Supplement 6: Statistical Process Control
  • 7. Process Strategies
  • Supplement 7: Capacity and Constraint Management
  • 8. Location Strategies
  • 9. Layout Strategies
  • 10. Human Resources, Job Design, and Work Measurement

PART 3: MANAGING OPERATIONS

  • 11. Supply Chain Management
  • Supplement 11: Supply Chain Management Analytics
  • 12. Inventory Management
  • 13. Aggregate Planning and S&OP
  • 14. Material Requirements Planning (MRP) and ERP
  • 15. Short-Term Scheduling
  • 16. Lean Operations
  • 17. Maintenance and Reliability

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