Principles of Operations Management: Sustainability and Supply Chain Management, Global Edition, 11th edition

Published by Pearson (June 30, 2024) © 2024

  • Jay Heizer Texas Lutheran University
  • Barry Render Graduate School of Business, Rollins College
  • Chuck Munson Carson College of Business, Washington State University
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For courses in operations management.
Principles of Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of issues on the market. Problems found in the 11th Edition contain ample support -- found in the book’s solved-problems and worked examples -- to help readers better understand concepts important to today’s operations management professionals.

  • PART ONE: INTRODUCTION TO OPERATIONS MANAGEMENT
  • 1. Operations and Productivity
  • 2. Operations Strategy in a Global Environment
  • 3. Project Management
  • 4. Forecasting
  • PART TWO: DESIGNING OPERATIONS
  • 5. Design of Goods and Services
  • Supplement 5: Sustainability in the Supply Chain
  • 6. Managing Quality
  • Supplement 6: Statistical Process Control
  • 7. Process Strategies
  • Supplement 7: Capacity and Constraint Management
  • 8. Location Strategies
  • 9. Layout Strategies
  • 10. Human Resources, Job Design, and Work Measurement
  • PART THREE: MANAGING OPERATIONS
  • 11. Supply Chain Management
  • Supplement 11: Supply Chain Management Analytics
  • 12. Inventory Management
  • 13. Aggregate Planning and S&OP
  • 14. Material Requirements Planning (MRP) and ERP
  • 15. Short-Term Scheduling
  • 16. Lean Operations
  • 17. Maintenance and Reliability

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