Principles of Marketing, 1st edition

Published by Pearson (July 5, 2022) © 2022

  • Ayesha Owusu-Barnaby

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Encourage your students to build their understanding of Marketing and boost via a digital learning environment.

Revel® for Principles of Marketing, is a comprehensive demonstration of a range of themes from theory to practice, assisting your teaching around the essential concepts of the field.

This fully digital edition is a modern, interactive learning resource analogous to the character of this dynamic and diverse discipline, valuing a fresh, practical approach to teaching marketing concepts.

The array of engaging interactive features of this Revel will support your teaching in a digital learning environment and challenge your students to think like a marketer.

Learn more about Revel.

Hallmark features of this title

Experiential learning on marketing concepts and theory

  • Succinct explanations of theory, consolidated by MCQs, end of chapter tests and interactives such as drag and drop
  • Activities encourage students to understand the context

Encourage your students to think like a marketer with a series of tasks helping them understand the context & put theory to practice.

The tasks include

  • writing a marketing plan for a holiday company
  • formulating recommendations on pricing for a food chain
  • recommending a distribution strategy for a start-up
  • advising a client on buyer behaviour for an ethical beer company
  • advising a client as a brand consultant on entering a new international market

Additional Features of this Revel® edition

Drive student engagement and class participation with a series of interactive digital tools that replace the traditional printed text.

  • Interactives test core concepts such as drag and drop on customer profiling.
  • Case studies, news clips, articles, and video interviews help your students develop their critical analytic skills.
  • Mini-simulations with decision trees challenge students to work through a real-life problem in a group or individually.
  • Marketing strategies for Asda, Primark, and Furbo dog cameras encourage development and discussion.
  • Creation of a perceptual map for well-known brands such as Harley Davidson
  • Research analysis and other data to evidence decision-making on product life cycle, pricing, and promotion

Media / pedagogy rich content supports application of theory

  • Case studies, mini-simulations and animations test students' ability to analyse marketing's role in a range of business contexts
  • Think like a marketer puts students in charge of the marketing function to action real world problems

Develop critical thinking and other key skills to make an immediate impact at work

  • Your thoughts... Invites students to critically evaluate the role marketing has in a particular area
  • Activities enable students to develop and practise marketing and business skills

Key digital features

  • Interactives to test core concepts such as drag and drop on customer profiling
  • Case studies, news clips, articles and video interviews to develop critical analysis
  • Mini-simulations with decision trees to work through a real-life problem in a group or individually
  • Develop or comment on marketing strategies for Asda, Primark and Furbo dog cameras
  • Segment and target the arts market
  • Create a perceptual map for well-known brands such as Harley Davidson
  • Evaluate the success of marketing campaigns
  • Analyse research and other data to evidence decision making on product life cycle, pricing and promotion
  • Put it all together to Think like a marketer on tasks such as writing a marketing plan for a holiday company, formulating recommendations on pricing for a food chain, recommending a distribution strategy for a start-up, advising a client on buyer behaviour for an ethical beer company, as a brand consultant advising a client on entering a new international market
  • Copyright
  • About the author
  • About the chapter contributors
  • About Principles of Marketing [preface]
  • The Revel learning experience

Chapter 1: Marketing today

  • Introduction: Marketing today
  • 1.1 Defining marketing
  • 1.2 Introducing the marketing mix: the marketer's toolkit
  • 1.3 Themes in contemporary marketing
  • 1.4 Planning marketing campaigns
  • Think like a marketer topic 1: Strategic approach to planning
  • Marketing in Practice: Marco Felicio
  • Further reading: Marketing today
  • Test: Marketing today

Chapter 2: The marketing environment

  • Introduction: The marketing environment
  • 2.1 Exploring the environment for marketing
  • 2.2 Internal and external macro-environmental influences on marketing
  • 2.3 Internal and external micro-environmental influences on marketing
  • Think like a marketer topic 2: Porter's Five Forces analysis
  • 2.4 Exploring the marketing environment
  • 2.5 Categorising factors that impact the marketing environment
  • Further reading: The marketing environment
  • Test: The marketing environment

Chapter 3: Marketing strategy

  • Introduction: Marketing strategy
  • 3.1 The characteristics of strategy and strategic marketing decisions
  • 3.2 Planning marketing strategy
  • 3.3 Competitive strategy
  • 3.4 Growth strategies
  • 3.5 Strategies for entrepreneurial marketing
  • 3.6 Contemporary issues in marketing strategy
  • 3.7 Recommending a strategic marketing plan
  • Think like a marketer topic 3: Social marketing strategy
  • Further reading: Marketing strategy
  • Test: Marketing strategy

Chapter 4: Segmentation and targeting

  • Introduction: Segmentation and targeting
  • 4.1 What is target marketing?
  • 4.2 The bases of segmentation
  • 4.3 Target marketing: tools and techniques
  • Think like a marketer topic 4: Customer profiles
  • 4.4 Segmentation and targeting for fashion and tourism brands
  • 4.5 Recommending a segmentation and targeting strategy
  • 4.6 Challenges and opportunities in segmentation and targeting
  • Further reading: Segmentation and targeting
  • Test: Segmentation and targeting

Chapter 5: Positioning

  • Introduction: Positioning
  • 5.1 What is positioning?
  • 5.2 Positioning strategy
  • 5.3 Positioning and repositioning
  • 5.4 Developing positioning
  • Think like a marketer topic 5: Perceptual map
  • Further reading: Positioning
  • Test: Positioning

Chapter 6: Brand and value

  • Introduction: Brand and value
  • 6.1 Brands and branding
  • 6.2 Brand equity and brand value
  • 6.3 Brand resonance
  • 6.4 The role of customers in creating brand equity: co-creation, brand communities and brand relationships
  • 6.5 Brand elements
  • 6.6 Managing a global brand over time and geographical boundaries
  • Think like a marketer topic 6: Entering the international market
  • Further reading: Brand and value
  • Test: Brand and value

Chapter 7: Buyer behaviour

  • Introduction: Buyer behaviour
  • 7.1 The buyer decision making process
  • 7.2 Buyers in consumer and business markets
  • 7.3 Customer value creation
  • 7.4 The decision-making process
  • 7.5 Categories of decision-making
  • 7.6 External impacts on buyer behaviour
  • Think like a marketer topic 7: Campaign evaluation
  • Further reading: Buyer behaviour
  • Test: Buyer Behaviour

Chapter 8: Customer insight

  • Introduction: Customer insight
  • 8.1 Principles of customer insight
  • 8.2 Customer insight strategy
  • 8.3 Conducting customer insight research
  • 8.4 The steps in the research process
  • Think like a marketer topic 8a: Research project plan
  • 8.5 Communicating customer insight research
  • Think like a marketer topic 8b: Data visualisation
  • Further reading: Customer insight
  • Test: Customer insight

Chapter 9: Product

  • Introduction: Product
  • 9.1 What is product?
  • 9.2 Services products
  • 9.3 Managing products and services over time
  • 9.4 Developing new products and services
  • 9.5 New product development
  • Think like a marketer topic 9: New product
  • 9.6 Product development today
  • Further reading: Product
  • Test: Product

Chapter 10: Price

  • Introduction: Price
  • 10.1 What is price?
  • 10.2 Internal and external factors affecting a firm's pricing decisions
  • 10.3 Pricing approaches
  • 10.4 Pricing and payment: current considerations
  • Think like a marketer topic 10: Recommending price
  • Further reading: Price
  • Test: Price

Chapter 11: Promotion

  • Introduction: Promotion
  • 11.1 The Marketing communications mix
  • 11.2 How marketing communications works
  • 11.3 Building a marketing communications mix
  • 11.4 A strategic approach for marketing communications
  • Think like a marketer topic 11: IMC for the achievement of objectives
  • Further reading: Promotion
  • Test: Promotion

Chapter 12: Place

  • Introduction: Place
  • 12.1 The difference between the supply chain and distribution channels
  • 12.2 Place in the marketing mix
  • 12.3 The internet as a distribution channel
  • 12.4 Channel intensity
  • 12.5 Selecting the channel partners
  • 12.6 Physical distribution: getting the product to the customer
  • Think like a marketer topic 12: Distribution strategy
  • Further reading: Place
  • Test: Place

Ayesha Owusu-Barnaby is a Senior Lecturer at the University of Hertfordshire. She has a professional background that spans government and charity marketing and communications, as well as working with small and start-up businesses.

Her vision for this resource is to bring the textbook to life and is drawn from experience teaching marketing for more than ten years. This 'digital first' project is the product of a desire to rise to the challenge of better meeting the needs of today's students by acknowledging their media consumption habits, use of multi-screens and social media, and their image-focused lives. This resource approaches the learning experience from its practical application, using illustration and demonstration to engage. It then aims to draw students back to the core concepts and theories which continue to underpin the discipline, whether we are referring to digital or traditional techniques.

Contributors:

Anna Wos SFHEA is a Teaching Fellow in Marketing at Lancaster University Management School. Anna specialises in teaching digital and social media marketing and has a particular interest in new technology and trends in marketing. She also has an interest in student experience with a particular focus on transition into Higher Education and a blended approach to teaching and learning.

Michelle Patel is the Deputy Director of Analysis and Insight within the Science team at the Food Standards Agency. With nearly twenty years in Government and a background in communications, she remains an endlessly curious scholar of public attitudes and behaviours. She is fortunate to lead a fine team of analysts and have access to leading experts and a wide range of research tools to understand how and why people do what they do and what the future holds when it comes to food.

Dr. Gareth Hughes BSc, MBA, DBA, Associate member of HEA is the Academic Director and Senior Lecturer in Strategic Management at the University of Wales. Gareth has over ten years of industry experience, working in the oil, gas, and utility sectors, working with a broad range of client organisations, from boutique consultancies to large blue-chip multinationals. Gareth combined his professional undertakings with further study, completing a Doctor of Business Administration in 2017. This doctoral study was concerned with analysing the barriers to success for western professional service firms operating in the Chinese market. Since joining the university in 2015, he has been able to utilise his professional and research experience to inform his teaching practice.

Dr. Samantha Burvill is an Associate Professor at Swansea University School of Management. Prior to a career in academia, Sam worked in the industry as a business development manager with a keen focus on B2B marketing and as part of a change management team. Sam's current research focuses on purposeful ecosystems and regional development.

Dr. Tana Licsandru is a Lecturer in Marketing in the School of Business and Management at the Queen Mary University of London, where she teaches courses on Introduction to Marketing and Digital Marketing. Tana's research advocates for the power of marketing to elevate the voices of consumers who are often under and misrepresented in brand communications and media, with a focus on immigrant consumers. Her research on inclusive marketing, multicultural marketplaces, and branding has been published in the Journal of Business Research, Journal of Public Policy and Marketing, and International Marketing Review.

Jimmy Pressly is a Lecturer in Marketing at the University of Hertfordshire Business School. He is a proud South African who worked in the Marketing industry while teaching before leaving South Africa to join UH in 2019. Currently, he is working on his Ph.D.: Exploring brand storytelling techniques to increase engagement within the online communities of small firms. Leading one of Hertfordshire Business School's new degree programmes, BA Business and Marketing, he finds it useful to include industry experience and engagement techniques into his teaching to increase engagement and make learning more enjoyable for students.

Will Fleming started his career in marketing in the mid 1980's, working for British Gas Scotland in Marketing Planning and Marketing Research. He moved to Wales to become the first Commercial Manager at Neath Rugby Club before moving on to Swansea City Football Club. From there a change of direction took him into the brewing industry when he became the Marketing Services Manager at Crown Buckley and then Freetrade Marketing Manager at S.A. Brain & Co. in Cardiff. It was from here he entered academia as a Senior Lecturer in Marketing as Course Director for the Chartered Institute of Marketing (CIM) professional qualifications.

Dr Irene Brew-Riverson BA (Hons), PGCE, MA, EdD, Fellow of the Higher Education Academy, is a Senior Lecturer in Entrepreneurship and Marketing at the University of Westminster. She is also the Course Leader of the BA Business Management (Entrepreneurship) programme at the Westminster Business School.

Irene has taught modules in Marketing Communications, Public Relations, Value Creation, International Marketing and Marketing for Entrepreneurs. She combines her teaching with running a micro business decorating cakes, a building project in Ghana and a charity for facilitating social mobility.

Dr Nattida Srisaracam is a Lecturer in Entrepreneurship and Business Ethics at Westminster Business School, University of Westminster. She teaches at undergraduate and postgraduate levels in the areas of marketing, entrepreneurial practice, ethics and sustainability in business, and enterprise development. Her research interests centre on consumer and marketing ethics, entrepreneurial marketing, sustainable branding, and social entrepreneurship.

She has reviewed academic papers for the International Journal of Entrepreneurial Behaviour and Research, the International Journal of Innovation and Sustainable Development and the Global Marketing Conference. She also sits on the Psychology of Entrepreneurship and Small Business (PES) committee, Institute for Small Business and Entrepreneurship (ISBE). Nattida contributed to Topic 3: Marketing Strategy.

Jennifer Thomson is the Director of Data Platforms for the Walt Disney Company EMEA. She and her team provide end-to-end data solutions across a range of data sets. Previously, she worked as the Director of Digital Platforms & Products Insights looking at trends, behaviours and insights across websites, social media, games and apps.

Jennifer started her career in website usability research before moving client-side to the BBC, Visa, and other organisations. Jennifer received a BS from The Wharton School of the University of Pennsylvania and an MSc from the London School of Economics.

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