Operations and Process Management, 7th edition

Published by Pearson (July 2, 2024) © 2024

  • Nigel Slack Warwick Business School, Warwick University
  • Alistair Brandon-Jones University of Bath , School of Management
  • Nicola Burgess University of York
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The core principles of managing business operations and processes, now in a practical, digital eTextbook format.

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  • Preface
  • Acknowledgements
  • Chapter 1 Operations and Processes
  • Chapter 2: Operations and Strategy Impact
  • Chapter 3: Product and Service Innovation
  • Chapter 4: Scope and Structure
  • Chapter 5: Process Positioning
  • Chapter 6: Process Analysis
  • Chapter 7: Supply Chain Management
  • Chapter 8: Capacity Management
  • Chapter 9: Inventory Management
  • Chapter 10: Operations Planning and Control
  • Chapter 11: Improvement
  • Chapter 12: Lean Operations
  • Chapter 13: Quality
  • Chapter 14: Risk and Resilience
  • Chapter 15: Project Management
  • Index

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