Every single day a growing number of organisations are turning their employees, customers, and members into an online community. The results of these efforts are incredible.  <i>Build Your Community </i>is about the evergreen principles of building a successful and thriving community. This book will take you step-by-step through the process to launch and manage a community for almost any kind of group. Covering the technology, what makes a community tick, and how to attract and keep your audience highly engaged. Whether you're building a community for your business or for your passion, this book is going to help you create the ideal community for your needs.  <div><br></div>

<div>1.<span style="white-space:pre">	</span>Why create a community?&nbsp;</div><div>2.<span style="white-space:pre">	</span>Who is your community for?&nbsp;</div><div>3.<span style="white-space:pre">	</span>Creating your community experience&nbsp;</div><div>4.<span style="white-space:pre">	</span>Setting the rules&nbsp;</div><div>5.<span style="white-space:pre">	</span>Attracting your first members&nbsp;</div><div>6.<span style="white-space:pre">	</span>Nurturing superusers in your community&nbsp;</div><div>7.<span style="white-space:pre">	</span>Keeping members engaged&nbsp;</div><div>8.<span style="white-space:pre">	</span>Rewarding your members&nbsp;</div><div>9.<span style="white-space:pre">	</span>Overcoming problems&nbsp;</div><div>10.<span style="white-space:pre">	</span>Building your community strategy&nbsp;</div><div>11.<span style="white-space:pre">	</span>What’s next?</div>

<div><div style='margin: 0px; padding: 0px; border: 0px currentColor; color: rgb(32, 31, 30); text-transform: none; line-height: inherit; text-indent: 0px; letter-spacing: normal; font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif; font-size: 15px; font-style: normal; font-weight: 400; word-spacing: 0px; vertical-align: baseline; white-space: normal; orphans: 2; widows: 2; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>A powerful customer community will help you to scale&nbsp;customer support, attract new customers, and gather&nbsp;indispensable feedback and knowledge. But how do&nbsp;you make it happen?<br><br></div><div style='margin: 0px; padding: 0px; border: 0px currentColor; color: rgb(32, 31, 30); text-transform: none; line-height: inherit; text-indent: 0px; letter-spacing: normal; font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif; font-size: 15px; font-style: normal; font-weight: 400; word-spacing: 0px; vertical-align: baseline; white-space: normal; orphans: 2; widows: 2; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Build Your Community fuses proven principles from the&nbsp;world of psychology with user experience and design&nbsp;thinking into a foolproof approach helping you to:</div><div style='margin: 0px; padding: 0px; border: 0px currentColor; color: rgb(32, 31, 30); text-transform: none; line-height: inherit; text-indent: 0px; letter-spacing: normal; font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif; font-size: 15px; font-style: normal; font-weight: 400; word-spacing: 0px; vertical-align: baseline; white-space: normal; orphans: 2; widows: 2; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><br>• Start from scratch and attract your first members.<br>• Find and design the perfect platform for&nbsp;your community.<br>• Keep members engaged, sharing expertise,&nbsp;and helping each other.<br>• Create a magnetic community culture –&nbsp;unique from any other online destination.<br>• Position you and your organisation at the center&nbsp;of your field.<br>• Budget for your community with a detailed&nbsp;breakdown of costs and resources required.<br><br></div><div style='margin: 0px; padding: 0px; border: 0px currentColor; color: rgb(32, 31, 30); text-transform: none; line-height: inherit; text-indent: 0px; letter-spacing: normal; font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif; font-size: 15px; font-style: normal; font-weight: 400; word-spacing: 0px; vertical-align: baseline; white-space: normal; orphans: 2; widows: 2; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Richard Millington shares the strategies,&nbsp;principles and tactics he has used to help over 300<br>organisations to build communities over the past&nbsp;decade, including Apple, Facebook and SAP.<br>If you wish to build a united, powerful&nbsp;online community, Build Your Community&nbsp;is your definitive guide.</div></div>

<div>1.<span style="white-space:pre">	</span>Why create a community?&nbsp;</div><div>2.<span style="white-space:pre">	</span>Who is your community for?&nbsp;</div><div>3.<span style="white-space:pre">	</span>Creating your community experience&nbsp;</div><div>4.<span style="white-space:pre">	</span>Setting the rules&nbsp;</div><div>5.<span style="white-space:pre">	</span>Attracting your first members&nbsp;</div><div>6.<span style="white-space:pre">	</span>Nurturing superusers in your community&nbsp;</div><div>7.<span style="white-space:pre">	</span>Keeping members engaged&nbsp;</div><div>8.<span style="white-space:pre">	</span>Rewarding your members&nbsp;</div><div>9.<span style="white-space:pre">	</span>Overcoming problems&nbsp;</div><div>10.<span style="white-space:pre">	</span>Building your community strategy&nbsp;</div><div>11.<span style="white-space:pre">	</span>What's next?</div>

<p>1. Why create a community?</p><p>2. Who is your community for?</p><p>3. Creating your community experience</p><p>4. Setting the rules</p><p>5. Attracting your first members</p><p>6. Nurturing superusers in your community</p><p>7. Keeping members engaged</p><p>8. Rewarding your members</p><p>9. Overcoming problems</p><p>10. Building your community strategy</p><p>11. What&rsquo;s next?</p>

Richard Millington

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