Introduction to Operations and Supply Chain Management, Global Edition, 5th edition

Published by Pearson (July 29, 2024) © 2024

  • Cecil B. Bozarth North Carolina State University
  • Robert B. Handfield North Carolina State University
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  • PART I: CREATING VALUE THROUGH OPERATIONS AND SUPPLY CHAINS
  • 1. Introduction to Operations and Supply Chain Management
  • 2. Operations and Supply Chain Strategies
  • PART II: ESTABLISHING THE OPERATIONS ENVIRONMENT
  • 3. Process Choice and Layout Decisions in Manufacturing and Services
  • 4. Business Processes
  • 5. Managing Quality
  • 6. Managing Capacity
  • PART III: ESTABLISHING SUPPLY CHAIN LINKAGES
  • 7. Supply Management
  • 8. Logistics
  • PART IV: PLANNING AND CONTROLLING OPERATIONS AND SUPPLY CHAINS
  • 9. Forecasting
  • 10. Sales and Operations Planning (Aggregate Planning)
  • 11. Managing Inventory throughout the Supply Chain
  • 12. Managing Production across the Supply Chain
  • 13. JIT / Lean Production
  • PART V: PROJECT MANAGEMENT AND PRODUCT/SERVICE DEVELOPMENT
  • 14. Managing Projects
  • 15. Developing Products and Services

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