Support for higher education
Discover customer support resources from Pearson for higher education students and educators.
Additional support
HE students
Get help with account settings, registration & access codes, system requirements, refunds, joining a course, work in your course & accessibility.
HE educators
Get help with creating an account, creating & managing a course, preparing your course & assignments, reporting performance and grades & accessibility. Instructor resources also include how to preview a title or request a desk copy, find your sales rep & prepare for next term.
HE businesses
Learn about finding your sales rep, OASIS support, inclusive and equitable access, document preferences & accessibility. Resources are also available for ordering, returns, credit & collections.
HE Educators Digital Training & Implementation Support
For advice with integrating and implementing our digital platforms into your course, and support with providing training for you and your colleagues.
Find your Pearson HE rep
To get in touch to find out more about the resources and support available for your course.
Help, support & contact us for colleges
For digital learning support, orders & queries or Qualifications Services.
Qualifications support
Browse by topic, visit ‘Support for you’ to find support tailored to your role, or explore our range of services.
Support with resources
Help and support relating to all School and FE Colleges.
Teacher CPD and training
Our online portal that supports all teachers and educators in their continuous professional development.
Diversity & inclusion
Learn about our strategic pillars, the steps we're taking and awards we've won, recognising our commitment to DE&I.
Replacement certificates
Request replacement certificates, including gender reassignment certificates.
Reporting bias
Pearson is committed to affirming diverse identities, please report anything we should address.
Wellbeing Zone
Resources like podcasts and advise from psychologists to support with mental health.