Employers are more interested in experience than qualifications, especially for customer service roles.
With some experience working with the public, you could take on a job with more responsibility. For example, you could work as a team leader or handling cash.
Example jobs
Case study
We are encouraged to talk to customers and shop staff as we go round to maintain a friendly presence. It’s important to be on the alert for incidents...
Kian Evans, security guard at a security firm
Things you need to know
British Security Industry Association
BSIA – Guide to careers in the private security industry
Security Industry Authority
SIA - Licensing for those working in the private security industry