<div>1 Operations and Productivity </div><div>2 Operations Strategy in a Global Environment </div><div>3 Project Management </div><div>4 Forecasting </div><div>5 Design of Goods and Services </div><div>6 Managing Quality </div><div>7 Process Strategy  </div><div>8 Location Strategies </div><div>9 Layout Strategies</div><div>10 Human Resources, Job Design, and Work Measurement </div><div>11 Supply Chain Management </div><div>12 Inventory Management </div><div>13 Aggregate Planning and Sales and Operations Planning </div><div>14 Material Requirements Planning (MRP) and ERP </div><div>15 Short-Term Scheduling </div><div>16 Lean Operations </div><div>17 Maintenance and Reliability</div>

<p style="margin:0in;line-height:150%;background:white"><span style="font-size: 10pt; line-height: 150%; font-family: Verdana, sans-serif;"><b>NOTE: Before purchasing, check with your instructor to ensure you select the correct ISBN. Several versions of Pearson's MyLab &amp; Mastering products exist for each title, and registrations are not transferable.</b>&nbsp;<o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0in;line-height:150%;background:white"><i><span style="font-size: 10pt; line-height: 20px; font-family: Verdana, sans-serif;">This ISBN is for the MyLab OM with Pearson eText – Instant Access.&nbsp;</span></i></p><p class="MsoNormal" style="margin-bottom:0in;line-height:150%;background:white"><span style="font-family: Verdana, sans-serif; font-size: 10pt;">As the world shifts to a greater reliance on digital media, it is appropriate that this text evolves as well. This fourth edition is the first fully digital version of </span><i style="font-family: Verdana, sans-serif; font-size: 10pt;">Operations Management: Sustainability and Supply Chain Management</i><span style="font-family: Verdana, sans-serif; font-size: 10pt;">. Instructors and students will find that, although the medium has changed, the content is fully consistent with prior editions.</span></p><p class="MsoNormal" style="margin-bottom:0in;line-height:150%;background:white"><i><span style="font-size: 10pt; line-height: 150%; font-family: Verdana, sans-serif;"><b>Operations Management: Sustainability and Supply Chain Management</b></span></i><span style="font-size: 10pt; line-height: 150%; font-family: Verdana, sans-serif;"><b> </b>presents a state-of-the-art view of the activities of the operations function from a Canadian perspective. Operations is an exciting and dynamic area of management that has a profound effect on the productivity of both services and manufacturing. Indeed, few other activities have so much impact on the quality of your life. The goal of this book is to present a broad introduction to the field of operations in a realistic, meaningful, and practical manner. OM includes a blend of subject areas, including accounting, industrial engineering, management, management science, and statistics. Whether you are pursuing a career in the operations field or not, you will likely be working with people in operations. Therefore, having a solid understanding of the role of operations in an organization is of substantial benefit to you. This text will also help you understand how OM affects society and your life. Certainly, you will better understand what goes on behind the scenes when you buy a coffee at Tim Hortons, take a flight from Edmonton to Vancouver, place an order withAmazon.ca, or enter a Canadian hospital for medical care.</span></p><p class="MsoNormal" style="margin-bottom:0in;line-height:150%;background:white"><span style="font-size: 10pt; line-height: 150%; font-family: Verdana, sans-serif;"></span></p><p class="MsoNormal" style="margin-bottom: 0in; line-height: 24px; background: white;"><br></p>

<h3>For courses in operations management.</h3><p>A market-leading introduction to operations text</p><p><b>Operations Management: Sustainability and Supply Chain Management</b> presents a state-of-the-art view of the activities of the operations function from a Canadian perspective. Operations is an exciting and dynamic area of management that has a profound effect on the productivity of both services and manufacturing. Indeed, few other activities have so much impact on the quality of your life. The goal of this book is to present a broad introduction to the field of operations in a realistic, meaningful, and practical manner. OM includes a blend of subject areas, including accounting, industrial engineering, management, management science, and statistics. Whether you are pursuing a career in the operations field or not, you will likely be working with people in operations. Therefore, having a solid understanding of the role of operations in an organization is of substantial benefit to you. This text will also help you understand how OM affects society and your life. Certainly, you will better understand what goes on behind the scenes when you buy a coffee at Tim Hortons, take a flight from Edmonton to Vancouver, place an order with Amazon.ca, or enter a Canadian hospital for medical care.</p>

<ol><li>Operations and Productivity</li><li>Operations Strategy in a Global Environment</li><li>Project Management</li><li>Forecasting</li><li>Design of Goods and Services</li><li>Managing Quality</li><li>Process Strategy </li><li>Location Strategies</li><li>Layout Strategies</li><li>Human Resources, Job Design, and Work Measurement</li><li>Supply Chain Management</li><li>Inventory Management</li><li>Aggregate Planning and Sales and Operations Planning</li><li>Material Requirements Planning (MRP) and ERP</li><li>Short-Term Scheduling</li><li>Lean Operations</li><li>Maintenance and Reliability</li></ol>

<p><b>Operations Management: Sustainability and Supply Chain Management</b> presents a state-of-the-art view of the activities of the operations function from a Canadian perspective. Operations is an exciting and dynamic area of management that has a profound effect on the productivity of both services and manufacturing. Indeed, few other activities have so much impact on the quality of your life. The goal of this book is to present a broad introduction to the field of operations in a realistic, meaningful, and practical manner. OM includes a blend of subject areas, including accounting, industrial engineering, management, management science, and statistics. Whether you are pursuing a career in the operations field or not, you will likely be working with people in operations. Therefore, having a solid understanding of the role of operations in an organization is of substantial benefit to you. This text will also help you understand how OM affects society and your life. Certainly, you will better understand what goes on behind the scenes when you buy a coffee at Tim Hortons, take a flight from Edmonton to Vancouver, place an order with Amazon.ca, or enter a Canadian hospital for medical care.</p>

Jay Heizer

Barry Render

Chuck Munson

Paul Griffin

Operations Management: Sustainability and Supply Chain Management, Canadian Edition

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Operations Management: Sustainability and Supply Chain Management, Canadian Edition, 4th edition

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