Operations Management: Processes and Supply Chains, 14th edition

Published by Pearson (May 14, 2024) © 2025

  • Lee J. Krajewski University of Notre Dame
  • Manoj Malhotra Case Western Reserve University
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Operations Management provides a framework for addressing operational process and supply chain issues, in an easy-to-understand format. Using a systemized approach, the text focuses on real-life practices and issues of current interest. It also lets you experience the role of a manager through hands-on problems, cases and exercises.

The 14th Edition shows how businesses can respond when faced with the unexpected, such as the COVID-19 pandemic, Ukraine–Russia war, and inflation, so you’re better prepared in your role as an operations professional.

  1. Using Operations to Create Value
    • Supplement A. Decision-making
  2. Operations Strategy
  3. Process Strategy and Analysis
  4. Quality and Performance
  5. Lean Systems
  6. Capacity Planning
    • Supplement B. Waiting Lines
  7. Constraint Management
  8. Project Management
  9. Forecasting
  10. Inventory Management
    • Supplement C. Special Inventory Models
  11. Operations Planning and Scheduling
    • Supplement D. Linear Programming
  12. Resource Planning
  13. Supply Chain Management
  14. Supply Chain Design
  15. Logistics Management

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