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Human Resources Management in Canada, 15th edition

Published by Pearson Canada (June 28, 2022) © 2023

  • Gary Dessler Florida International University
  • Nita Chhinzer University of Guelph

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Human Resources Management in Canada explores both a breadth and depth of core issues, processes, and strategies aimed at maximizing how the human resources of the organization contribute to organizational success. The strategic importance of HRM activities is emphasized throughout the text by using recent examples from the Canadian employment landscape.

As in previous editions, this edition provides extensive coverage of all HRM topics, such as job analysis, HR planning, recruitment, selection, orientation and training, career development, compensation and benefits, performance appraisal, health and safety, and labour relations. The scientific, evidence-based, and academic contributions to the world of human resources are embedded throughout the book, blending updates from academic journals with practical discussion of HRM.

This resource is designed to provide a complete, comprehensive review of human resources management (HRM) concepts and techniques in a highly readable and understandable form for a wide audience: students specializing in HRM, students in business programs, adult learners in supervisory or managerial roles, and existing or future small-business owners.

Hallmark Features

  • Experiential exercises. Each chapter includes multiple individual and group-based experiential exercises that provide learners with the opportunity to apply the text material and develop some hands-on skills.
  • Case incidents. Case incidents can be found at the end of each chapter. These cases present current HRM issues in a real-life setting and are followed by questions designed to encourage discussion and promote the use of problem-solving skills.
  • Continuing case. A continuing case (Carter Cleaning Centres) is provided to illustrate the types of HRM challenges confronted by small business owners and front-line supervisors. For each chapter, the case advances the small business owner and HR manager’s dilemma in detail, and the accompanying critical thinking questions provide an opportunity to discuss and apply the text material in a highly transferrable and practical way.
  • The Workforce Diversity boxes describe some of the issues and challenges involved in managing the diverse workforce found in Canadian organizations. The broad range of types of diversity addressed include generational, age, ethnic, gender, racial, and religious.

New and updated features of this title

  • New Normal in the Workplace. The concept of work, workplaces, and employment relations changed significantly during the COVID-19 pandemic and the associated restrictions. The impact on workforce planning, HR supply, HR planning, e-recruitment, virtual onboarding, managing performance of remote workers, ensuring safety of essential workers, and legal obligations of employees is explored in depth in this edition.

  • Establishing an Inclusive Framework. Updates in this edition help build an awareness of social, political, and workplace inequities. The approach to workplace inclusion, diversity, and equity is broadly oriented as an organizational responsibility, with core benefits to all stakeholders embedded in most chapters. Discussions of systemic and indirect discrimination focused on equity and inclusion are presented throughout this edition. These include visible minority inequities, Indigenous employment research, as well as gender equity and expression considerations. Additionally, practices to encourage and support the integration of a diversity of perspectives are presented as critical to achieving organizational goals. 

  • HR Professional Designations in Canada. There have been significant changes to the HR designations in Canada over the last few years. Chapter 1 has been significantly modified to highlight what these changes are and how the designations vary by jurisdiction. To keep the national focus of this text, we have removed reference to any regional HR competencies. We have also removed the Ontario-specific Expert Opinion box that focused on a limited view of the HR profession in Canada.

Important Digital Assets in Revel

  • Mini-Sims: Mini-Sims are short simulations that put students in business roles and give them the opportunity to apply course concepts as they make decisions. Students begin by making a series of decisions to better understand and apply course concepts. The Mini Sim then changes, branching and creating various scenario paths based on the answers given. This provides students with a personalized learning experience and the opportunity to build and develop their critical-thinking skills.
  • Introductory Videos. Each chapter includes a short (1–4 minute) introductory video by the Canadian author. This helps the reader identify the core topics in each chapter and engage in multiple learning formats (audio and visual).
  • Personal Inventory Assessments is a collection of online exercises designed to promote self-reflection and engagement in students, enhancing their ability to connect with concepts taught in principles of management classes.  Each assessment offers students a brief description of its purpose, brief survey questions, a graphical depiction of their own personal results, a detailed explanation of their results, as well as a graphical depiction of the results of their entire class and/or the entire population of students who have taken the assessment. 
  • Current Event Bulletins [Updates in HRM] bring currency into your classroom with author-written articles that connect key concepts with real-life current events. Our authors regularly add new or revised articles to ensure that your students have relevant examples to help them engage with the course. 
  • Homework Questions. Instructors consistently tell us that assessing student progress is a critical component to their course and one of the most time-consuming tasks. Vetted, good quality, easy-to-use assessment tools are essential. We have been listening and we have responded by not only creating comprehensive and carefully checked end-of-module and end-of-chapter quizzes, but also creating homework questions for each chapter in our Revel course. These quizzes provide coverage of all Learning Objectives and contain application, critical thinking, and synthesis questions that enable students to assess their comprehension and better prepare for exams.

Important Digital Assets in MyLab

  • New GenAI Study Tool. We’ve heard how important it is for students to use reliable AI tools in responsible and productive ways. To that end, Pearson is focused on creating tools that combine the power of generative AI with trusted Pearson content to provide students with a simplified study experience, delivering on-demand and personalised support that compliments your teaching and aligns with the text you’ve chosen.
  • Ametros Simulations. Ametros delivers AI-powered practice-based learning modules that help students and professionals master in-demand soft skills through interactive, simulated workplace scenarios. In collaboration with Pearson subject matter experts, Ametros has developed several experiential learning modules to complement Pearson products. These simulations are intuitive, easy to use, and can be easily integrated into an existing course or curriculum.
  • Personal Inventory Assessments is a collection of online exercises designed to promote self-reflection and engagement in students, enhancing their ability to connect with concepts taught in principles of management classes. Each assessment offers students a brief description of its purpose, brief survey questions, a graphical depiction of their own personal results, a detailed explanation of their results, as well as a graphical depiction of the results of their entire class and/ or the entire population of students who have taken the assessment.
  • Mini-Sims. Mini-Sims are short simulations that put students in business roles and give them the opportunity to apply course concepts as they make decisions. Students begin by making a series of decisions to better understand and apply course concepts. The Mini-Sim then changes, branching and creating various scenario paths based on the answers given. This provides students with a personalized learning experience and the opportunity to build and develop their critical thinking skills.
  • Auto Graded Writing Assignments such as journalling prompts, shared writing activities, and essays—enable educators to foster and assess critical thinking without significantly impacting their grading burden.
  • Learning Catalytics. Learning Catalyticsâ„¢ allows students to use any web enabled device to participate in class. Instructors can access a library of pre-built questions or construct questions on their own to keep students engaged in the lecture. Learning Catalytics can be assigned to students synchronously or asynchronously and used for individual or group work. It can also place students in discussion groups based on their responses and location, regardless of class size.
  1. The Strategic Role of Human Resources Management
  2. Introduction: The Changing Legal Emphasis
  3. Introduction: Human Resources Management and Technology
  4. Introduction: Designing and Analyzing Jobs
  5. Human Resources Planning
  6. Recruitment
  7. Selection
  8. Onboarding and Training
  9. Career and Management Development
  10. Performance Management
  11. Strategic Pay Plans
  12. Pay-for-Performance and Financial Incentives
  13. Employee Benefits and Services
  14. Occupational Health and Safety
  15. Managing Employee Separations
  16. Labour Relations
  17. Managing Human Resources in a Global Business

Gary Dessler. Readers worldwide use Gary Dessler's Fundamentals of Human Resource Management, Human Resource Management, and Framework for Human Resource Management in a total of more than 10 languages and international editions, including Russian, Spanish, French, Arabic, Thai, Greek and Chinese. Dr. Dessler's other books include Winning Commitment: How to Build and Keep a Competitive Workforce, and Management: Modern Principles and Practices for Tomorrow's Leaders. He has published articles on employee commitment, leadership, supervision, human resource management practices in China, and quality improvement in journals including the Academy of Management Executive, SAM Advanced Management Journal, Supervision, Personnel Journal, and International Journal of Service Management. Dr. Dessler served for many years as a Founding Professor in Florida International University's College of Business teaching courses in human resource management, strategic management, and management. For the past few years, he has focused on his textbook writing, research, and consulting and on giving lectures, seminars and courses around the world on modern human resource management methods, maintaining positive employee relations and employee engagement, strategic management, leadership development, and talent management. Dr. Dessler has degrees from New York University, Rensselaer Polytechnic Institute, and the Baruch School of Business of the City University of New York.

Dr. Nita N. Chhinzer is one of Canada’s leading HR strategy experts. She is a professor in human resource management and business consulting. She received an excellence award as the HR Woman of Distinction nominee in Canada (2023) and was recognized as one of the top Women Leaders by the World Leaders Forum (2022). As of 2024, she serves on four advisory boards: Canadian HR Reporter, Benefits Canada, Moneda Capital, and Healthpoint Medicine. She is also the president of the board of directors of the Toronto Centre for Learning & Development. Moreover, she is a highly sought after speaker of current workplace issues. From 2021–2024, she completed dozens of management consulting projects across North America, led 30+ executive development sessions, and was featured or interviewed in various media outlets (TV, news, radio) 200+ times on workplace issues. Her research is concentrated on strategic human resources management, with a strong focus on downsizing practices, procedures, and ethics. Aligned with this, Dr. Chhinzer is the recipient of the Social Sciences and Humanities Research Council (SSHRC) Insight Grant from 2020–2024 to support her research on organization-level restructuring decisions. See her current activities at www.nitachhinzer.com.

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