Business Communication Essentials, Canadian Edition, 5th edition

Published by Pearson Canada (July 7, 2020) © 2020

  • Courtland L. Bovee
  • John V. Thill
  • Jean A. Scribner British Columbia Institute of Technology
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Business Communication Essentials offers you the opportunity to practise communication skills that will help you get jobs and advance in today’s workplace. In the words of one Canadian business leader, your communication skills can give you “a sustainable competitive advantage. Technology changes rapidly but your ability to write and speak clearly will support you throughout your career

  1. Understanding Business Communication in Today's Workplace
  2. Mastering Team Skills and Interpersonal Communication
  3. Planning Business Messages
  4. Writing Business Messages
  5. Completing Business Messages
  6. Crafting Messages for Electronic Media
  7. Writing Routine and Positive Messages
  8. Writing Negative Messages
  9. Writing Persuasive Messages
  10. Understanding and Planning Reports and Proposals
  11. Writing and Completing Reports and Proposals
  12. Developing Oral and Online Presentations
  13. Building Careers and Writing Résumés
  14. Applying and Interviewing for Employment

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