Administrative and Clinical Procedures for the Canadian Health Professional, 5th edition

Published by Pearson Canada (January 4, 2021) © 2022

  • Valerie D. Thompson Conestoga Institute of Technology and Advanced Learning
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Administrative and Clinical Procedures for the Canadian Health Professional is a text that will prepare the student to work in any type of primary care setting as well as in an acute-care hospital, assuming the administrative responsibilities of a patient-care unit. The comprehensive nature of this text enables the student to graduate knowing the what and the why behind his or her administrative tasks and responsibilities. The student will have the knowledge and background necessary to collaborate effectively with other members of the health care team, facilitating his or her role and contributions to delivering individualized, seamless, high-quality patient care.

  1. The Administrative Health Professional (AHP)
  2. Health and the Individual
  3. Culture and Health
  4. The Canadian Health-Care System
  5. Standards and Safety in Health Care
  6. Diagnostic Tests
  7. Pharmacology
  8. Communicating in the Health Office
  9. Patient Registration and Scheduling Appointments
  10. Health-Care Plans
  11. The Billing Process
  12. Claims Submission
  13. Health Information Management
  14. The Hospital Setting
  15. Hospital Documents and Procedures
  16. Doctor's Orders: Procedures and Process
  17. Intravenous Therapy
  18. Patient Nutrition
  19. Digestion and Excretion
  20. The Cardiorespiratory Systems
  21. Rest and Activity

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