Support
These resources will help you get the most out of Pearson Digital Library for EMS Management & Paramedic.
System Requirements
Please make sure that your computer meets all of the requirements detailed below before using a Digital Library.
Note that you may need administrative access to be able to install applications or make other changes to your computer. If the computer you are using is not your own personal property, you may need to contact your organization's IT department to make such updates.
Operating Systems and Browsers
To work successfully with the Digital Library, your computer must match one of the supported browser and operating system (OS) configurations below.
The Digital Library may also run on newer versions of these browsers, but a version is not considered fully supported until it is specified below.
Note that these requirements are only for the Digital Library itself. Players or plug-ins mentioned below may have their own system requirements.
Don't know your operating system version? Here's how to find it: Windows | Mac
Don't know your browser version? Find out here
To download versions of these browsers, visit their websites:
Firefox | Chrome | Safari
OPERATING SYSTEMS | BROWSERS | |
Windows | Windows 8 | Chrome 27 or higher Firefox 21 or higher Internet Explorer 9, 10 (desktop) |
Windows 7 | Chrome 27 or higher Firefox 21 or higher Internet Explorer 9, 10 (desktop) | |
Mac OS | OS X 10.8 Mountain Lion | Safari 5.1, 6 Firefox 21 or higher |
OS X 10.7 Lion | Safari 5.1, 6 Firefox 21 or higher | |
OS X 10.6 Snow Leopard | Safari 5.1, 6 Firefox 21 or higher |
Important: Internet Explorer 8 is no longer fully supported. For an optimal experience, please choose a supported browser.
Mobile Devices
Mobile Browser Requirements
After you have registered for your Digital Library, you have the option to access your Digital Library on a tablet. Supported devices and browsers are listed below. The Kindle is not supported.
DEVICES | BROWSERS AND FLASH REQUIREMENTS | |
Chromebook | OS 19 or higher | |
iPad | iPad 1-4, iPad Mini, iPad Air | iOS5 or higher |
Android | Android 10” tablets | OS v4.0 or higher, accessible via Google Play only* |
* Most Android tablets come pre-loaded with a single app store. The most popular is Google Play but there are others including Amazon Appstore for Android, GetJar, AppBrain, and SlideME. Each store is different and, in addition to having its own UI and connections to its servers, each app store offers customers and app sellers its own sales/purchase rules and incentives.
The Pearson eTextbook apps for Android are available only from Google Play. If you are supporting or selling to a customer that is using an Android device which does not use Google Play, it may be because the device does not comply with Google's compatibility requirements or the device manufacturer does not support Google's licensing agreement. The Pearson eTextbook for Android apps only run on Android devices that meet these requirements. There are no immediate plans to support alternative app stores.
Mobile Apps
You must download the Pearson eTextbook app in order to launch your Digital Library on a tablet.
- Pearson eTextbook app on tablets After you have registered for your Digital Library and have a username and password, download the Pearson eTextbook app.