Who we are

Partnering to develop online courses may help you accelerate innovation, improve performance, reduce risk, and build more learner-centric programs. The online marketplace has become extremely competitive, and learners’ expectations have grown. Success now requires many specialized skill sets, and relatively few institutions possess them all. Some institutions have all the capabilities they need now, but expect to need far greater capacity — and qualitatively new skills — as they scale to meet growth objectives. 

There are many. For instance, we can:

• Help faculty translate their pedagogical visions into innovative, engaging online experiences that deliver strong outcomes.
  
• Enroll more students by building compelling marketing campaigns, improving recruitment, and opening new channels to reach qualified learners.
  
• Make it easier for learners to enroll and onboard.
  
• Help you rapidly expand non-degree offerings, including short courses, bootcamps, and other forms of experiential, team-based learning.
  
• Support and coach learners to improve recruitment, retention, satisfaction, and graduation rates.
  
• Provide strategy, planning, and research to help you identify opportunities, differentiate programs, prototype new offerings, and improve performance.
  
• Provide comprehensive tutoring, career, help desk, and other support services to complement your own resources.

As part of the world’s learning company, Pearson Online Learning Services takes a consultative approach, aimed at helping institutions place learners at the center of all they do, whether they are delivering traditional online degree programs, alternative credentials, or both.

We bring extensive market data to help institutions get all their stakeholders on the same page. Our advice reflects our deep expertise in lead acquisition, marketing, and online curricula; our work with over 450 programs from 30+ diverse institutions, and our ongoing research into higher education and career trends, much of it proprietary. Working with Pearson, for example, institutions can access workforce AI and predictive analytics data previously available only to the world's leading employers. 

As a Pearson partner, you'll control everything you've always controlled, including admissions decisions, how your brand and program(s) are represented, teaching and learning, tuition rates, and degree conferrals. We wrap our services around these elements to create innovative, high-quality online programs with and for you.

In developing degree programs and short courses, our instructional designers and media team will share best practices, optimal pedagogical approaches, and new enabling technologies. We will brainstorm creative approaches to the learning experience. It's a collaborative process with routine meeting rhythms between faculty and instructional designers. Faculty guide the outcome and make all decisions about their courses and learning experiences. 

If you don't have dedicated instructional design and tech support for faculty, we can provide it. If you do, we can complement or extend your resources if you desire. It’s up to you.

Our instructional designers and technologists work closely with your faculty to design, develop, and deploy innovative online higher education programs that are exceptionally engaging and/or experiential. We offer on-demand design and technology consultation as well as personalized training in managing virtual classrooms.

We help each learner choose the best possible program for their needs and goals, address concerns, and help learners apply, enroll, and onboard.

With online degree programs, our personalized retention support continues all the way to graduation. Our advisor stays in regular contact, orients new learners, answers questions, offers encouragement, assists with administrative details, and helps learners succeed online. For alternative credentials programs, we work with our partners to identify the optimal mix of in-person and digital touchpoints to keep learners engaged and moving forward.

In an Online Program Management (OPM) partnership with Pearson, we deliver customized, comprehensive, and innovative services to help you launch, support, and grow your online programs, and improve outcomes for everyone. Multiple flexible arrangements are possible, including business models that can help an institution fund programs that might not otherwise be possible.

Pearson Online Learning Services partners with more than 30 institutions throughout North America and worldwide, supporting over 450 programs.