Technology Strategies for the Hospitality Industry, 3rd edition

Published by Pearson (July 14, 2021) © 2019

  • Peter D. Nyheim The Pennsylvania State University
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Technology Strategies for the Hospitality Industry provides a practical guide to enhancing hospitality with technology across the industry, from hotels and restaurants to meetings and events. Highlights include a new chapter on virtual and augmented reality in hospitality and updated material on emerging technologies.

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  1. Introduction and Competitive Advantage
  2. Computer Basics and Networking
  3. E-Commerce and Digital Marketing in Practice
  4. Restaurant Management Systems
  5. Hotel and Resort Technology
  6. Technology in Meeting and Events
  7. Global Distribution Systems and Channels
  8. Databases
  9. Information to Knowledge
  10. Augmented Reality and Virtual Reality in Hospitality
  11. Strategic Hospitality Technology Investment

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