Marketing Management, Global Edition, 16th edition

Published by Pearson (March 29, 2023) © 2023

  • Philip Kotler Northwestern University
  • Kevin Lane Keller Dartmouth College
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  • Marketing in Action mini cases
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  • 'Marking in action' mini cases
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  • Help when and where you need it

For undergraduate and graduate courses in marketing management

The gold standard for today's marketing management student

The world of marketing is changing every day - and in order for students to have a competitive edge, they need a text that reflects the best and most recent marketing theory and practices. Marketing Management collectively uses a managerial orientation, an analytical approach, a multidisciplinary perspective, universal applications, and balanced coverage to distinguish it from all other marketing management texts out there. Unsurpassed in its breadth, depth, and relevance, the 16th Edition features a streamlined organisation of the content, updated material, and new examples that reflect the very latest market developments. After reading this landmark text, students will be armed with the knowledge and tools to succeed in the new market environment around them.

  • PART I: FUNDAMENTALS OF MARKETING MANAGEMENT
  • 1. Defining Marketing for the New Realities
  • 2. Marketing Planning and Management
  • PART II: UNDERSTANDING THE MARKET
  • 3. Analyzing Consumer Markets
  • 4. Analyzing Business Markets
  • 5. Conducting Marketing Research
  • PART III: DEVELOPING A WINNING MARKETING STRATEGY
  • 6. Identifying Market Segments and Target Customers
  • 7. Crafting a Customer Value Proposition and Positioning
  • PART IV: DESIGNING VALUE
  • 8. Designing and Managing Products
  • 9. Designing and Managing Services
  • 10. Building Strong Brands
  • 11. Managing Pricing and Sales Promotions
  • PART V: COMMUNICATING VALUE
  • 12. Managing Marketing Communications
  • 13. Designing an Integrated Marketing Campaign in the Digital Age
  • 14. Personal Selling and Direct Marketing
  • PART VI: DELIVERING VALUE
  • 15. Designing and Managing Distribution Channels
  • 16. Managing Retailing
  • PART VII: MANAGING GROWTH
  • 17. Driving Growth in Competitive Markets
  • 18. Developing New Market Offerings
  • 19. Building Customer Loyalty
  • 20. Tapping into Global Markets
  • 21. Socially Responsible Marketing

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