Management Control Systems: Performance Measurement, Evaluation and Incentives, 4th edition

Published by Pearson (May 15, 2017) © 2017

  • Kenneth Merchant University of Southern California
  • Wim Van der Stede London School of Economics
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This edition gives students a thorough understanding of the core concepts and key topics of management control and related performance measurement and incentive systems, processes, and critical trade-offs in their design and use, employing a wide range of international case studies and real life examples.

  • PART I: The Control function of Management
  • 1 Management and Control
  • PART II: Management Control alternatives and their effects
  • 2 Results Controls
  • 3 Action, Personnel, and Cultural Controls
  • 4 Control System Tightness
  • 5 Control System Costs
  • 6 Designing and Evaluating Management Control Systems
  • PART III: Financial Results Control Systems
  • 7 Financial Responsibility Centers
  • 8 Planning and Budgeting
  • 9 Incentive Systems
  • PART IV: Performance measurement issues and their effects
  • 10 Financial Performance Measures and their Effects
  • 11 Combinations of Measures and Other Remedies to the Myopia Problem
  • 12 Using Financial Results Control in the Presence of Uncontrollable Factors  
  • PART V: Corporate Governance, Important Control-related roles and Ethics
  • 13 Corporate Governance and Boards of Directors
  • 14 Controllers and Auditors
  • 15 Management Control-Related Ethical Issues and Analyses  
  • PART VI: Significant Situational influences on management control systems
  • 16 Management Control in Non-Profit Organizations
  • Index

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