Knowledge Management: An Integrated Approach, 2nd edition

Published by FT Publishing International (May 26, 2011) © 2012

  • Ashok Jashapara School of Management, Royal Holloway University London
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Title overview

Hallmark Approach

  • Offers comprehensive coverage of the most important ideas in knowledge management.
  • Provides an excellent blend of theory and current managerial practice - including insights into best practice.
  • Engaging real world examples throughout (including organisations such as Unilever, Royal Dutch Shell and Toyota and many more)
  • Lecturer guide and PowerPoint slides are provided online at www.pearsoned.co.uk/jashapara

Table of contents

  1. 1 Introduction to knowledge management
  2. 2 The nature of knowing
  3. 3 Intellectual capital
  4. 4 Strategic management perspectives
  5. 5 Organisational learning
  6. 6 The learning organisation
  7. 7 Knowledge management tools: component technologies
  8. 8 Knowledge management systems
  9. 9 Enabling knowledge contexts and networks
  10. 10 Implementing knowledge management

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