ICT Services Management (Custom Edition), 1st edition

Published by Pearson Learning Solutions (February 24, 2016) © 2016

  • J Glenn Brookshear Marquette University

VitalSource eTextbook

ISBN-13: 9781488614330
ICT Services Management (Custom Edition)
Published 2016

This custom edition is published for Central Queensland University.

  • WEEK 1 Computer Architecture
  • 1 Data Storage
  • 2 Data Manipulation
  • WEEK 2 Operating Systems
  • 3 Operating systems
  • WEEK 3 Network Concepts
  • 4 Welcome to the cloud
  • 5 Hands on: A few internet tools
  • WEEK 4 Network Standards
  • 6 Network standards
  • 7 Hands-on: Wireshark packet capture
  • WEEK 5 Network Security
  • 8 Network security
  • WEEK 6 Network Management
  • 9 Network and security management
  • 10 Hands on: Microsoft Office Visio
  • WEEK 7 Information Systems Concepts
  • 11 Global E-business and collaboration
  • WEEK 8 Databases
  • 12 Foundations of business intelligence: Databases and Information Management
  • WEEK 9 Developing Information Systems
  • 13 Building information systems
  • WEEK 10 Implementing Information Systems
  • 14 Managing projects
  • WEEK 11 Legal, Ethical and Professional Issues
  • 15 Ethical and social issues in information systems

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