Q-global

Q-global is Pearson's web-based system for test administration, scoring and reporting.

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Order, log in to the platform, or contact the sales team.

Training modules
Webinars
Security and legal
FAQs
System requirements

Training modules

These brief training modules highlight various activities related to Q-global. You can also download our user guide to learn how to manage inventory, digital assets, subscriptions, and usages within Q-global.

Managing your Q-global inventory (PDF | 1.55 MB)

Q-global quick start guide (PDF | 661 KB)

Signing in and setting up your account

Managing sub-accounts

How to generate reports

Webinars

Learn about new feature releases, announcements, tips, and more.

Q-global Overview

Q-global Best Practices for Users

Security and legal

The following security and legal resources are available for reference:

AWS Hosting FAQs (PDF | 399.74 KB)

Q-global FAQs (Frequently Asked Questions) (PDF | 272.18 KB)

Q-global License Agreement (PDF | 81.13 KB)

Q-global Privacy Policy (PDF | 64.81 KB)

Q-global Terms and Conditions (PDF | 125.55 KB)

Q-global Architecture and Security Reference (PDF | 81.23 KB)

Q-global Business Associate Addendum (PDF | 25.92 KB)

FAQs

Don't see what you're looking for in the FAQs below? Contact us.

What is Q-global?

Q-global is our web-based system from Pearson that consolidates the content and functionality of three legacy software systems (Q Local™, PsychCorpCenter, and ASSIST™) into one platform. The platform offers on-screen administration of assessments as well as scoring and reporting capabilities for a variety of assessments. Q-global can be described as Pearson's web-based system for administering on-screen assessments that do not require interaction between the clinician and client. The tool also offers a complete set of options for scoring, interpreting, and reporting assessment results.

I already have a Q-global account in the US or UK, how can I transfer to a Q-global Asia account and what are the benefits of moving to an Asia account?

You can set up a new Q-global account in Asia that will be a unique account with a unique login. You will not be able to transfer any data or usages over from your existing account, so you should use up any existing usages or subscriptions first and then move across to the Asia platform. You will still be able to login to your old account to access client data. The benefits of having a local, Q-global Asia account are that you can get local support quickly and easily, during your normal business hours. It also means that if you are in Singapore or Malaysia you can get billed in local currency (we also offer billing in USD for those in other countries).

I'm not used to paying for reports on a per-use basis. How can I order reports conveniently without having to go through my purchasing department every time I need to use one?

Ordering report usages for Q-global™ should function identically to how orders are processed for other per-use components of the assessment process, such as record forms, answer sheets, and response booklets. These are items that are ordered in the same per-use format by organizations large and small, public and private. Q-global usages purchased are no different from this, except for the fact that they are digital items and are delivered virtually rather than paper items physically shipped to the customer.

To address any organizational barriers or challenges to purchasing usages in this way, many Q-global reports are being developed to include bundled options with the corresponding record forms that can be purchased as one item. Visit each product's web page to see various purchase options suitable for different customers and settings.

I don't have access to the internet in my organization. Can I perform my scoring and reporting activities using Q-global?

No. As a web-based system, Q-global is not currently a viable solution for professionals operating in settings with limited or no internet access. For these organizations, it is recommended that they continue to use Pearson's legacy desktop-based systems (PsychCorpCenter, ASSIST, and Q Local) to meet their ongoing administration, scoring, and reporting needs.

As stated above, these systems will continue to operate for the time-being as customers make the transition to a more internet-connected workplace, and Pearson develops long-term support plans. Moving forward, all new content developed for computer-based environments will reside online via Q-global.

How does Q-global protect my clients' data security and privacy?

Examinee data on Q-global is protected through technical, physical, and administrative security controls, including encryption of data both in-transit and at-rest. The examinee data is stored on servers located in a secure cloud environment, with the underlying data centers located in Canada. Data stored in databases is encrypted with industry-standard encryption technology.

When data is transmitted over the network, it is encrypted using industry-standard Transport Layer Security (TLS) technology. The system uses secure database platforms that segregate customer records, ensuring they cannot be accessed by other customers. This segregation is confirmed through routine testing as part of our system development lifecycle (SDLC) processes. Customer access to Q-global requires a user ID and password, for which the customer is responsible to safeguard. To this end, the customer is encouraged to change their password every 90 days and whenever there is concern about its possible compromise. Q-global is periodically subjected to audits, both internal and external, that confirm security controls are designed effectively.

System requirements

As a new user, you will need internet access through a supported browser, as well as a Q-global account that has been activated and credited for use. The following operating systems and browsers are supported:

Browsers

IE 11.0 or above
Safari 9 or above
Edge
Chrome 38 or above
Firefox 27 or above

Operating system

Windows 7
Windows 8
Windows 10
Mac OS 10.9 or above

Q-global

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